dear reader
this is an example of the kind of letter i think looks ugly.
i mean i'm not gonna get too annoyed by it or anything but i do think that capitalisation does improve the look fo an email. the first letter of the email, the 'h' in 'hi' looks so much better if it's capitalised, it gets things off to a good start.
also, i don't like it when an email just begins with my name (eg mike, got your email. yes that will be fine).
cheers,
mikey