Repost: Creating Ownership (October 2007)

[Update: The Vision 100 IT Team has indeed grown in ownership and momentume in the 10 years since this was posted. What helped build ownership?

  1. Quarterly 'sprints' getting everyone together to drink V and hang out and get a big chunk of work done in the same space.
  2. Giving people unique 'projects' to own within the wider team
  3. Raising the standards of team members and holding people to account: better a smaller team with high ownership than a bigger team with dead weight

If you want cheap, consistent, ongoing IT help targets at small to medium sized churches and committed to mobilising volunteers, then contact it@vision100.org]

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I'm currently overseeing an inter-church IT group. It's a good idea, but I'm not doing an awesome job.

It was a reaction against our small churches having disorganised IT. It goes like this: a whole lot gets done by an over-eager volunteer. Then no-one updates the content. And they get a job interstate. And the domain name is not renewed. And only one person can do the tech support. And. And. And.

We are now much more organised... and are also very unmotivated.

So I'm now trying to think how to, with little available time and energy to inspire and energise the team. Should I send them out to dinner together? Should we take on some mammoth, technically demanding task? Should blow it all up and start again?

I like the idea of us being a virtual IT community, with minimal time wasted on meetings. But the reality is, I think, that if you want high degrees of ownership and empowerment you need to have a human face. You need to be letting down Mikey, not letting down an internet mailing list.

Also, to have a high degree of ownership you need to feel in control and in charge. So the challenge is to correct against the over-correction. I need to let our IT guys get excited about something and make a mess of things... without going to the extremes of old and without controlling them too much.

In the end, I need to channel some of that energy into getting them excited about doing the routine things I want them to do.

And I don't want to put too much energy into this particular group, because I am a preacher and an evangelist, not an IT manager. And I want a pony. And a laser gun. And I want Mark Driscoll to be our associate minister. And I want a gigantic water slide.



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