- The next big thing, was multiplying services. The problem with one main meeting is that people get bound together. They get united in one family. Family is powerful but it is destructive to growth. People become friendly strangers. They are not intimate, but alienating to visitors.
- Big thing was starting a second morning meeting. There was a lot of arguing about it, but it was the right thing. Every step of the way we have fought tenaciously to get there. We have to argue, debate, wrestle with people, find out who the early adopters are, who the late adopters, find the middle group... because if you win them over you've won the day.